Honeywell HM509H8908 Truesteam 9-Gallon Humidifier-Best Seller in USA
List Price :
$989.73Price : $412.26Code : B002SBDRAE* Special discount only for limited time
Product Feature
- Application flexibility - Mount directly to the duct or remotely up to 20 feet away into tight-fitting or unconditioned air spaces
- Installs in minutes - Limited duct cutting and bracket-mount design takes less than 5 minutes to complete
- Easy maintenance - Self-regulates cleaning cycles throughout the year. Annual maintenance requires no tools to access and clean, saving time and money on annual contractor service calls
- 5-year warranty
- Capacity: 9 gal per day
Product Description
Honeywell Product HM509H890824V MOD IV MOTOR NON SPRING RETURN N.C. 90-160 STROProduct Number HM509H8908
Product Detail
- Amazon Sales Rank: #75310 in Home Improvement
- Brand: Honeywell
- Model: HM509H8908
- Number of items: 1
- Dimensions: 17.80 pounds
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Related Seller :Honeywell HM509H8908 Truesteam 9-Gallon Humidifier - Amazon.comTrueSTEAM 9-gallon humidifier with manual H8908 humidistat. Draws 10-amps. Honeywell Product HM509H890824V MOD IV MOTOR NON SPRING RETURN N.C. 90-160 STROProduct
HM509H8908 - Honeywell HM509H8908 - TrueSTEAM 9-gallon Honeywell HM509H8908 - TrueSTEAM 9-gallon humidifier with H8908 manual humidistat - Honeywell TrueSTEAM direct-injection humidifiers provide the high performance and
Honeywell TrueSTEAM HumidifiersThe Honeywell TrueSTEAM humidifiers operate independently to efficiently produce a high rate of humidity delivery. These Honeywell TrueSTEAM Humidifiers connect
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Honeywell TrueSteam Humidifiers are (finally) here This article was written to describe features and benefits of the Honeywell TrueSteam family of whole-house humidifiers and explain the difference between the models
Product Reviews
29 of 31 people found the following review helpful.
Customer Service is all dried up.
By Wisconsin Hunter
We had the Honeywell Truesteam installed on our new home. It worked fine the first year, but by the second year it kept flashing service messages, which of course in the manual it does not say what the flashes mean. We ended up having a certified HVAC tech come out to examine it, He could not get it working so he contacted his distributor. The distributor after finding out the date code admitted they had a BAD batch of units made around that date. Honeywell did replace the unit, but will not pay for any labor even though they admit the unit was a lemon. We have contacted Honeywell many times and they will not stand behind their product. Needless to say we are stuck with a $350.00 repair bill. We even asked customer service if business is that good that they can afford losing future business? They do not understand the power of word of mouth and the internet
22 of 24 people found the following review helpful.
Great unit, lowsy Honeywell customer service.
By Greg
UPDATE 01/26/2012
I do NOT recommend this product.
After only 1 year in service and 2 cleanings, the unit has failed. As stated in the Owners Manual (not the "installers" manual, the OWNERS manual), for a failure during the warranty period (5 years, which of course sounds great unless you attempt to obtain warranty repairs), you should call Honeywell customer service for a repair or replacement. And even though I read to the customer service representative directly from the Owners Manual that the warranty states that they would repair or replace the unit, he would not, unless a "licensed installer" calls.
The poorest customer service I have every dealt with.
Do not buy.
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I installed this item in less than a day with a drill, 1 3/4 inch hole saw (rated for metal), wire cutters / strippers, pliers, nut drivers, screw driver with Torx bit, tubing cutter, brazing torch, solder, solder paste, sandpaper and a few other hand tools.
Having a down-draft HVAC and a slab foundation, I needed to install the control unit remotely from the HVAC supply thus I purchased the 10 foot remote option, installed the control on the blower chamber (which is above the furnace and ac coil), then installed the remote steam outlet between the furnace and ac coil below the control unit. Having installed the remote steam outlet below the control unit, "steam rated" t-fittings and p-traps were required as per Honeywell documentation (and common sense). Unfortunately, Honeywell does not offer "steam rated" t-fittings or p-traps as part of the high priced remote installation package ($150.00 plus for a plastic nozzle, 10 feet of insulated automotive radiator hose, two hose clamps, a few brackets and a few sheet metal screws), nor did any plumbing supply or "licensed installer" in my area or on the web, thus I made my own from 1/2 inch copper tubing, elbows, unions and t-fittings purchased from the local hardware chain for around $10. You will need a brazing torch, solder, flux, etc., to construct one, but it is easy.
I am not at all happy with Honeywell customer service, as they would not provide any technical information regarding return vs. supply installation, "steam rated" components, etc., unless I was a "licensed installer". I simply wanted to know if it was acceptable to install the unit in the return air system since, as previously noted, I have a down draft HVAC and a slab foundation, thus there is no access to the supply side. Ultimately, I had to rely on common sense and an understanding of summer humidity in Oklahoma; passing steam over the ac coil in winter would be no different than passing Oklahoma humidity over the ac coil in summer, thus installing the remote nozzle in the space between the furnace and ac coil should not present a problem.
One last note; the schematic for the "recommended" air flow detector may lead one to believe that the "C" wire between the HVAC and the TrueSteam is not required if you decide not to install the "recommended" air flow detector. The "C" wire IS required regardless of the installation of the air flow detector.
In summary, easy to install, but very, very low marks for Honeywell's pathetic customer service.
As a final note, the last "licensed installer" as recommended by Honeywell installed a whole house humidifier in my home that ended up costing me $3700.00 in damages. He wired the system to come on when the blower was on, and neglected to consider whether or not the AC or HEATER was on, thus the unit continually streamed moisture into the HVAC in the summer months. The result was standing, rotting water in the supply ducts. The entire HVAC had to be replaced at my expense since he filed bankruptcy. I won't be calling Honeywell for technical advice, and I advise anyone installing this system to do the same.
9 of 10 people found the following review helpful.
Bad Quality, sad customer service
By Eugene F. Delaune
The unit leaked steam for the first two years. After hundreds of $ in service calls and extensive drywall damage, the seal was replaced and it stopped leaking. After third year, lower half of the unit was so brittle that it cracked and a big chunk broke off when I removed it to clean it. I called Honeywell - after being transferred many times, they refused to send a replacement to me - even though I was happy to pay them for it -- I was told that I would have to go through the installer -- who would charge be another $120 service call. I found the part online and ordered it. Then, when I went to start it up for this season, I got an error code. Called several installers and none of them will work on the unit, saying they have "too many problems with the Truesteam and they don't want to be responsible". Bottom line - I am replacing it with the Aprilair 800. This Truesteam should be taken off the market, and Honeywell should be liable for the damage and losses they are causing by contiuing to sell this defective unit.
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